News section

On the way to optimised productivity and enhanced customer service levels for Eimskip

April 2016
Press release


Leading Icelandic cargo transport company to install Autostore Terminal Operating System (TOS) in major IT infrastructure upgrade

CSA (Central Systems & Automation Ltd) is to implement Autostore TOS for Eimskip (Eimskipafélag Íslands hf) across four container terminals: Sundahöfn, Reyðarfjörður and Grundartangi in Iceland and at Tórshavn in the Faroe Islands. As part of the contract, CSA’s sister company and leading European terminal software consultancy TBA will work jointly with CSA and Eimskip on TOS migration across operations, planning and IT integration. The initial TOS implementation will be at Sundahöfn Terminal in Reykjavik, Eimskip’s largest terminal.

Established in 1914, Eimskip provides substantial cargo handling operations across the North Atlantic alongside an extensive worldwide network of reefer logistics services. The new TOS implementation spans the Autostore Container Terminal Management System (CTMS) plus a range of additional modules to increase cargo throughput and enhance operational efficiency at Eimskip’s facilities. TBA will also work with Eimskip on a performance improvement programme designed to enhance customer service levels, leveraging the best practices to be brought into Eimskip’s new software landscape.

Spanning 13 cargo terminal operations and a fleet of 20 ships backed by 42 chilled, cold storage and warehouse operations - plus air freight, freight forwarding, agency and road distribution services - Eimskip has 57 offices in 19 countries and employs nearly 1,600 people.

All four terminals will be run from a single centralised Autostore TOS implementation using the Autostore Multi Terminal Management module. Other TOS modules to be deployed include: Berth Planning; Graphic Vessel Planning; Vehicle Booking; EDI; Activity Charging; Vehicle Booking; 3D Yard Visualisation and Value Added Services for container maintenance and repair. CSA will also offer 24/7/365 support across remote virtual private network (VPN) for all operations.

The new TOS implementation focuses on terminal performance and cost-efficiency. Key here will be the integration of other Eimskip businesses in trucking and liner operations: Sundahöfn Terminal acts as an important node in the Eimskip network that serves the company’s other businesses.

With clear goals defined for the Eimskip TOS implementation, this IT project is a long-term performance improvement programme that will enhances Eimskip’s competitive position in the market place. Effectively the new TOS is the starting point to continuous operational improvement, thus marking a shift in traditional TOS deployment towards it being a fully integrated part of the customer’s strategic business plan.

Kristjan Thor Hallbjornsson, ICT Director at Eimskip said: “Optimised productivity and enhanced customer service levels are the objectives we seek to support our growth plans into the next decade. CSA and TBA are critical parts of the delivery equation: the proven expertise of both companies in delivering business benefits and future-proofed software platforms was key to our decision”.  

Andrew McKaig, CEO at CSA, said: “We’re delighted to expand our TOS capabilities into the crucial North Atlantic cargo market. The Eimskip contract highlights the ability of Autostore TOS to handle integrated multi-terminal operations – simplifying complex distributed operations while adding both value, performance and real-time flexibility to frontline container cargo management”.

Yvo Saanen, Managing Director at TBA, said: “Eimskip, CSA and TBA have much in common: lean and responsive structures underpinned by a strong, entrepreneurial culture. TBA’s extensive simulation, emulation and modelling capabilities will create a powerful performance optimisation layer for Eimskip, one that that helps drive long-term efficiency and profitability”.